RafCore Systems Support Services - Ensuring Success RafCore Systems support is dedicated to helping customers resolve service issues in a timely fashion and ensuring client's success. Product experts with extensive experience in helping customers enhance the manageability of their integration environment are available to share best practices. Self-service tools and proactive software enhancement notices are available via the Web to foster constant communication between RafCore Systems and the customer. Value added services include: 24 X 7 Email support The support website is available to all RafCore Systems Support customers and partners, providing the most comprehensive and up-to-date resource to maintain the RafCore Systems software environment. The Support Website consists of: FAQs, a comprehensive, searchable database of frequently asked questions and answers to common support issues, technical notes and patch release information. Download Center, the source for the most current version and patche. Product Documentation, which ensures that customers have access to the most up-to-date documentation available for products that have been purchased.